Xoxoday integrates with external merchant networks—spanning lifestyle, retail, travel, dining, and experiences—through API-based connections and partner onboarding tools, enabling businesses to deliver high-value, globally scalable rewards to customers, employees, and partners.
How Merchant Integration Works
Xoxoday uses API-driven onboarding to bring partners across travel, dining, fashion, electronics, and experiences into the marketplace. Once a merchant is onboarded, their catalogue becomes available within your branded storefront without additional development effort. The same integration layer supports both established global retailers and niche local brands, so reward catalogues remain relevant to recipients regardless of geography.Redemption Flexibility
Recipients can redeem rewards through a self-service storefront that carries your organisation’s branding and loyalty tier logic. For programmes where assisted transactions make more sense—such as high-value travel bookings or enterprise gifting—Xoxoday also supports agent-assisted redemption interfaces. This dual-mode approach means the experience adapts to the complexity of the reward rather than forcing every transaction through a single flow.Global Scalability Out of the Box
Xoxoday supports multi-currency transactions and multilingual interfaces, making it straightforward to run a single reward programme across multiple markets. A retail reward offered in Singapore surfaces SGD-denominated options, while the same campaign in Germany presents EUR pricing—without manual catalogue management for each region.Catalogue Customisation and Campaign Alignment
Merchant catalogues within Xoxoday can be curated to match brand themes, loyalty tiers, or specific campaign goals. For example, an organisation using Xoxoday alongside Workday or SAP SuccessFactors can align reward eligibility and catalogue access with employee tenure tiers or performance milestones pulled from those systems. High performers might see a premium travel and experiences catalogue, while standard tiers access a broader retail and dining selection.Automated Merchant Settlement
Xoxoday handles merchant settlement workflows automatically, ensuring payouts to third-party partners are processed in a timely and secure manner. This removes a significant operational burden for businesses running large-scale programmes where hundreds of merchant transactions may occur daily. Learn more: Xoxoday Help Centre — IntegrationDoes Xoxoday integrate with Workday or SAP SuccessFactors?
Learn how Xoxoday connects with leading HRIS platforms to sync employee data, automate reward triggers, and align recognition with HR workflows.
Does Xoxoday support multi-currency reward programmes?
Explore how Xoxoday handles multi-currency pricing and multilingual catalogues to power reward programmes across global markets.