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Xoxoday delivers structured, proactive alerting through a public status portal, automated email notifications, and on-request post-incident reports, ensuring your IT and operations teams stay informed without requiring custom monitoring infrastructure.
Xoxoday operates as a multi-tenant SaaS platform, which means direct server-level access for custom monitoring integration is not available in the standard cloud deployment. Instead, Xoxoday maintains a dedicated alerting framework that keeps the right people informed at every stage of an incident — no custom tooling required from your side.

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Public Status Portal

Xoxoday publishes real-time uptime and incident data at its public status portal. Your team can check service availability, view active incidents, and follow resolution progress at any time. This is the primary source of truth during outages or degraded performance, and it requires no configuration on your end to access.

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Automated Email Alerts

IT administrators and operations leads can subscribe to email notifications directly from the status portal. Alerts fire the moment an incident is detected, escalated, or resolved — so your team receives updates without actively polling the portal. In a typical deployment, the subscription is configured for a shared IT inbox or the operations lead responsible for managing your organisation’s SaaS stack, including tools like Slack, Microsoft Teams, or Workday where uptime dependencies span interconnected workflows.

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Real-Time Incident Logs

Xoxoday publishes timestamped status updates at each stage of the incident lifecycle: detection, investigation, mitigation, and resolution. This gives your team a clear, auditable record of what happened, when it was identified, and how it was resolved — without needing to chase account contacts or raise support tickets for basic visibility.

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Post-Incident Reports for Compliance

For organisations operating under SOC 2 Type II or ISO 27001 frameworks, Xoxoday makes post-incident reports available on request. These reports include root cause analysis, impact scope, and remediation steps, giving your security or compliance team the documentation needed for internal audits and vendor risk reviews.

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On-Premise Deployments

If your organisation uses an on-premise deployment of Xoxoday, direct integration with internal monitoring systems is supported. This allows Xoxoday infrastructure events to feed into your existing incident response tools — such as PagerDuty or Datadog — enabling native alerting within your current workflows. Teams running on-premise deployments alongside HR platforms like SAP SuccessFactors or Darwinbox can align Xoxoday monitoring with broader enterprise observability pipelines. For cloud-hosted tenants that require closer integration, Xoxoday’s enterprise support team can outline the options available during onboarding or contract renewal. Learn more: Xoxoday Help Centre — Back-end integration

Webhook & API Notification Setup

Configure event-driven notifications and connect Xoxoday activity to your internal tools using webhooks and the Xoxoday API.

Security Compliance & Audit Reporting

Understand how Xoxoday supports SOC 2 Type II and ISO 27001 compliance, including incident documentation and audit log exports.