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Xoxoday provides dedicated onboarding and switch-over support for all new programs and integrations, assigning a Customer Success Manager, offering sandbox testing environments, Open APIs, and a specialist support team to ensure a smooth transition from day one.
Switching to a new rewards or recognition platform is a significant operational change. Xoxoday treats every new integration as a structured project, not a self-service setup, so your team is never left to navigate the process alone.

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Dedicated Customer Success Manager

Every new program onboarding is assigned a Customer Success Manager who serves as a single point of contact throughout the transition. This person maps your existing workflows to Xoxoday’s capabilities, coordinates with your internal IT or HR teams, and ensures go-live milestones are met on schedule. Whether your organisation is migrating from a legacy incentive tool or launching a net-new recognition program, the CSM owns the delivery timeline from kickoff to launch.

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Sandbox Environments for Safe Testing

Before any integration reaches production, Xoxoday provides sandbox environments where your developers can validate API calls, test reward flows, and simulate edge cases without risk to live data. This is especially valuable for organisations connecting Xoxoday to HRIS platforms like Workday or Darwinbox, where payroll-adjacent data flows require thorough verification before go-live.

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Open APIs and ERP Connectivity

Xoxoday’s Open APIs support seamless integration with enterprise systems including SAP SuccessFactors, Workday, and Darwinbox. If your organisation runs custom ERP infrastructure, Xoxoday’s integration team assists with mapping data schemas and establishing secure, authenticated connections. Teams using Slack or Microsoft Teams can also connect Xoxoday’s recognition workflows directly into their existing employee experience stack, so recognition happens where work already happens.

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Continuous Support Beyond Go-Live

Xoxoday’s support does not stop at launch. A fully equipped support team remains available post-go-live to resolve integration issues, update API configurations as your systems evolve, and assist with program changes. This continuity is critical for organisations that iterate on their rewards programs seasonally or when expanding to new regions. The combination of structured onboarding, developer-facing sandbox tooling, and always-on support means your organisation can adopt or expand Xoxoday without disrupting existing HR or IT operations. Learn more: Xoxoday Help Centre — Integration

What APIs does Xoxoday provide for integration?

Learn about Xoxoday’s Open APIs, authentication methods, and how to connect your existing systems to the rewards platform.

Which HRIS and ERP platforms does Xoxoday integrate with?

Explore Xoxoday’s pre-built connectors and integration support for platforms including Workday, SAP SuccessFactors, and Darwinbox.