Skip to main content
Xoxoday Plum supports fully configurable Transaction Reports that record every loyalty-related redemption along with mode of payment, sourced directly from the checkout transaction payload and available as on-demand raw exports or scheduled daily reports.

Redemption Reporting and Payment Mode Tracking

Xoxoday Plum’s reporting module gives finance and HR operations teams complete visibility into how loyalty points are redeemed across a program. The Transaction Report is the dedicated report type for this purpose, logging every loyalty-related transaction from initiation through fulfillment. It is designed to satisfy both internal audit requirements and external compliance reviews without requiring custom development.

What Transaction Reports Capture

Each Transaction Report entry includes core fields by default: Transaction Amount, Points redeemed, and Merchant Name. Mode of payment is captured as a redemption attribute pulled directly from the checkout transaction payload, meaning the data reflects exactly how each transaction was settled—whether through a prepaid card, digital wallet, or another payment method. Because this data originates from the transaction payload rather than being derived, it carries the integrity required for financial audits.

Configurable Columns for Your Compliance Requirements

Xoxoday Plum lets administrators configure which redemption attributes appear as columns in the report schema. Teams operating under strict finance governance can add payment mode, redemption channel, or program-specific custom fields without involving engineering. This flexibility makes it straightforward to align report outputs with the column structure expected by downstream systems such as SAP SuccessFactors or Darwinbox for payroll and benefits reconciliation.

Export and Delivery Options

Xoxoday Plum supports two delivery modes for Transaction Reports. On-demand raw exports let finance or compliance teams download unprocessed data at any point and load it directly into their ERP or analytics environment. For routine operations, administrators can configure scheduled daily reports that are pushed automatically at a set time, removing the manual overhead of recurring data pulls.

Example: Daily Reconciliation Workflow

A rewards program running thousands of daily redemptions across gift cards, merchandise, and experiences can configure Xoxoday Plum to generate a scheduled Transaction Report every morning. The report includes Transaction Amount, Points, Merchant Name, and Payment Mode columns. It arrives in the finance team’s inbox before business hours, ready for direct import—no manual export step, no data wrangling.

Audit Readiness and Data Retention

Transaction Reports can be re-exported at any time, supporting audit trails under compliance frameworks that require documented evidence of transaction activity. The configurable column structure means a single report format can serve both internal finance reviews and external auditors, reducing the effort of preparing bespoke data extracts. Learn more: Xoxoday Plum Help Centre — General

How does the Xoxoday Plum loyalty points system work?

Understand how points are awarded, tracked, and expired across your Xoxoday Plum loyalty program.

How do I configure scheduled reports in Xoxoday Plum?

Set up automated daily or weekly report delivery so your finance and HR teams always have current program data.