Xoxoday Plum delivers real-time analytics, lifecycle reporting, and built-in compliance monitoring for merchant reward programs through an intuitive dashboard that tracks redemptions, campaign performance, and gift card statuses end to end.
Real-Time Visibility Across the Gift Card Lifecycle
The dashboard presents visual statistics on merchant activity, gift card volumes, and voucher creation at a glance. Every gift card record carries a live status — active, redeemed, or expired — so your team always knows the current state of outstanding liabilities. For organisations running high-volume campaigns, this real-time view eliminates the guesswork that typically slows down program reviews and finance reconciliations.Trend Analysis and Campaign Performance
Xoxoday Plum surfaces redemption trends through chart-based views, allowing administrators to identify engagement patterns across merchant categories, time periods, or audience segments. Validation rates and campaign participation are visible in a single interface, making it easy to compare simultaneous programmes. For example, if your organisation runs a parallel incentives campaign alongside a benefits programme integrated with Darwinbox or SAP SuccessFactors, the trend data helps you isolate which reward type is driving higher engagement.Automated Alerts and Approval Workflows
Xoxoday Plum sends automated notifications when gift cards are approaching expiry or have already expired, and flags pending approval actions before they become blockers. This keeps program managers in control without requiring constant manual monitoring. Teams that use Slack or Microsoft Teams for day-to-day operations can surface these alerts directly in existing workflows, reducing the risk of missed expirations affecting the participant experience.Detailed Reporting with Export and Filter Options
Xoxoday Plum provides granular reporting tools that let you filter by campaign, date range, validation status, user feedback, and engagement metrics. Reports are exportable for finance audits, stakeholder reviews, or board-level summaries, giving every function the data format it needs. This level of detail makes quarterly reconciliation straightforward and audit-ready without additional manual preparation.Compliance Monitoring and Data Security
Xoxoday Plum includes built-in compliance monitoring with liability management, data transparency controls, and security safeguards aligned with internationally recognised standards including ISO 27001 and SOC 2 Type II. Liability reports give finance and compliance teams a clear picture of outstanding obligations at any point in time, supporting both internal governance and external audit requirements. This makes Xoxoday Plum well suited for organisations operating across multiple regions with strict data and financial compliance mandates. Together, these capabilities give your organisation end-to-end oversight of every merchant reward campaign — from launch through to settlement — without introducing additional tooling or manual processes. Learn more: [Xoxoday Plum Help Centre — Reporting & analytics](How does Xoxoday Plum manage gift card lifecycles?
Learn how Xoxoday Plum tracks gift card creation, issuance, redemption, and expiry across the full programme lifecycle.
What compliance and security standards does Xoxoday Plum meet?
Understand how Xoxoday Plum supports ISO 27001, SOC 2 Type II, and regional data compliance requirements for reward programmes.