Xoxoday Plum includes data analytics capabilities that generate engagement insights, redemption summaries, and machine learning–driven reward recommendations — giving programme administrators a clear, actionable view of how incentives are performing.
Understanding your rewards data
Xoxoday Plum captures and processes data across every stage of the reward journey, from the moment a reward is issued to the point of voucher redemption. This means programme administrators always have a live record of how employees or recipients are engaging with incentives, without needing to export data manually or rely on third-party reporting tools. Insights are surfaced at multiple levels. At the programme level, you can track overall issuance volume, redemption rates, and reward category preferences. At the individual level — within the bounds of your organisation’s privacy policy — Xoxoday Plum aggregates engagement signals to help you understand which reward types are driving the highest participation and where drop-off is occurring.Reports and summaries
Xoxoday Plum generates structured reports covering key metrics such as voucher utilisation, outstanding reward balances, and engagement trends over configurable time periods. These summaries are designed to feed directly into the workflows that HR and finance teams already use. For organisations running Xoxoday Plum alongside Workday or SAP SuccessFactors, report data can be aligned to existing people-analytics dashboards, keeping incentive performance visible within the same systems that track broader workforce metrics. Summaries can be scheduled or exported on demand, making it straightforward to prepare quarterly reviews or board-level reporting on the return from reward programmes.Predictive recommendations powered by machine learning
Beyond descriptive reporting, Xoxoday Plum applies machine learning algorithms to redemption and engagement history to generate predictive reward recommendations. Rather than presenting every recipient with an identical catalogue, the system identifies patterns in past behaviour to surface reward options that are statistically more likely to resonate with a given individual or cohort. For example, if engagement data shows that a segment of your workforce consistently redeems experience-based vouchers over retail options, Xoxoday Plum will weight those categories more prominently in future reward selections for similar profiles. This reduces catalogue fatigue, lifts redemption rates, and ensures that reward budgets are directed toward options that employees genuinely value.Data governance and security
All analytics processing within Xoxoday Plum takes place under a security framework that includes ISO 27001 certification and SOC 2 Type II compliance. Data used to power recommendations is handled in aggregate and in accordance with applicable data protection regulations, so organisations can leverage advanced analytics without compromising on governance standards.Learn more: [Xoxoday Plum Help Centre — General](
How does the reward catalogue work?
Explore how Xoxoday Plum curates and personalises the voucher and gift catalogue available to recipients.
What integrations does Xoxoday Plum support?
Learn how Xoxoday Plum connects with HRMS platforms like Workday, SAP SuccessFactors, and Darwinbox.