Expiry can be disabled entirely at the program level, and this can be further customised to support disabling expiry for a defined customer segment within a program, if required. Supported
Can reward rules be targeted to specific member segments?
Xoxoday Loyalife lets you target reward rules to specific member segments, so accruals and promotions fire only for eligible members…
At what granularity can an expiry exception be applied: individual...
Currently the platform does not enable automatic reversal of expired points at any granularity…