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Currently the platform does not enable automatic reversal of expired points at any granularity. Where reinstatement is required, this is handled through manual point crediting — either at an individual customer level or in bulk across a group .
Currently the platform does not enable automatic reversal of expired points at any granularity. Where reinstatement is required, this is handled through manual point crediting — either at an individual customer level or in bulk across a group . The platform can support capturing and maintaining expiry information at a granular level, which can be leveraged to enable a customized automated expiry reversal mechanism, subject to the agreed business rules and technical scope. Learn more: Xoxoday Loyalife Help Centre

Network segmentation within the VPC/VNet is applied

Network segmentation is enforced within Xoxoday’s VPC using AWS security groups, network ACLs, and private subnets. Application, database, and…

Can expiry be disabled entirely for a defined segment or reward type?

Expiry can be disabled entirely at the program level, and this can be further customised to support disabling expiry for a defined customer segment…