All IT audit findings are tracked through a formal remediation process. Findings are categorized by severity, assigned to responsible owners, and tracked to closure with defined timelines. Progress is reviewed during periodic management review meetings.
Is there a contact for Business continuity plan?
The cloud service provider (AWS/Azure) has its own BCP contacts and escalation procedures, which are documented in Xoxoday’s overall continuity plan…
Are the Business continuity plan documentation and test results available...
BCP documentation summaries and test results can be shared with customers upon request, subject to confidentiality agreements…