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Xoxoday provides direct support without requiring a system integrator or third party. A dedicated account manager is assigned to each enterprise account, available during business hours. Email support is available 24x7, with ticket SLAs determined by incident severity (P0 through P4).
Xoxoday provides direct support without requiring a system integrator or third party. A dedicated account manager is assigned to each enterprise account, available during business hours. Email support is available 24x7, with ticket SLAs determined by incident severity (P0 through P4). Implementation support is provided directly by Xoxoday, including a dedicated project manager and implementation consultant. For technical integration topics (HRIS, SSO, SDK/API), solution engineers are assigned with a specific SOW. HR Consultant support is also available on demand. Learn more: Empuls Help Centre

How does Xoxoday Empuls store, secure, and back up employee data?

Xoxoday Empuls uses AES-256 encryption, AWS-hosted infrastructure with Indian data residency, and automated daily backups with a 4-hour RPO and…

Can admins upload employee profile photos in Xoxoday Empuls?

Xoxoday Empuls lets administrators upload employee profile photos via bulk import or HRMS sync, updating profiles, social intranet, and org charts…