Xoxoday’s employee engagement platform remains fully operational during a complete data center outage, thanks to multi-availability-zone (multi-AZ) deployment across both AWS and Azure regions.
How Xoxoday Stays Available During a Data Center Outage
A complete outage at a single data center does not result in any unavailability of Xoxoday. The infrastructure is distributed across multiple availability zones on both AWS and Azure, so traffic and workloads are automatically rerouted to healthy zones the moment an issue is detected at any single location. Multi-AZ deployment means that Xoxoday’s servers, databases, and application layers are not confined to a single physical facility. Each availability zone is an isolated location within a cloud region, with independent power, cooling, and networking. If one zone experiences a failure—whether from a hardware fault, network disruption, or a wider facility event—Xoxoday continues serving users without interruption from the remaining zones. By spanning multiple cloud regions across AWS and Azure, Xoxoday also protects against scenarios where a broader regional event could affect a single availability zone cluster. This region-level redundancy is an additional layer of resilience that goes beyond standard single-region multi-AZ configurations.Business Continuity and Disaster Recovery
Xoxoday maintains a comprehensive Business Continuity Plan (BCP) and Disaster Recovery (DR) policy that governs how the platform responds to outages at any level of the infrastructure stack. These policies define recovery time objectives (RTOs) and recovery point objectives (RPOs), and are tested on a regular schedule to validate that they perform as expected under real-world failure conditions. For organizations running Xoxoday integrations with tools like Slack, Microsoft Teams, Workday, or SAP SuccessFactors, the multi-AZ architecture means that automated reward sends, recognition feeds, and engagement workflows continue without manual intervention during a disruption. An HR team running a milestone recognition campaign through Darwinbox, for example, does not need to take any action—Xoxoday handles failover automatically in the background.Compliance-Grade Infrastructure Resilience
Xoxoday’s availability architecture is built to meet the requirements of ISO 27001 and SOC 2 Type II, both of which mandate demonstrable controls around availability, resilience, and incident response. The multi-AZ setup directly supports these controls by eliminating single points of failure at the infrastructure level. Enterprises with strict uptime requirements—such as those in financial services, healthcare, or large-scale global HR operations—can rely on Xoxoday to meet service level commitments even during unexpected infrastructure events. The combination of cloud-native redundancy and a tested DR policy ensures that service continuity is a structural guarantee, not a best-effort commitment. Learn more: Xoxoday Help Centre — RecoverabilityDisaster Recovery Policy
Understand how Xoxoday’s BCP and DR policies define recovery objectives and ensure service continuity across regions.
Data Backup and Retention
Learn how Xoxoday backs up data across availability zones and how long backup copies are retained.