Xoxoday’s automation and communication engine supports fully configurable workflows — including notifications, nudges, and reminders — triggered by custom conditions, enabling recognition and engagement programs to run without manual intervention.
Custom Automation Workflows in Xoxoday
Xoxoday’s Rewards & Recognition platform includes a robust automation and communication engine designed to handle both standard and complex workflow needs. Organizations configure workflows once and rely on Xoxoday to execute them consistently, removing the need for manual follow-ups or administrative overhead. At the core of this capability is a trigger-based architecture. Administrators define the conditions — such as an employee reaching a work anniversary, completing a milestone, or submitting a peer nomination — and Xoxoday automatically dispatches the appropriate communication or action. These triggers can be time-based, event-based, or rule-based, giving teams precise control over when and how workflows fire.Notifications, Nudges, and Reminders
Xoxoday supports three primary communication job types within its automation engine: notifications, nudges, and reminders. Notifications alert managers or employees when a recognition event occurs. Nudges proactively prompt users to take action — for example, reminding a manager to recognize a direct report who recently hit a performance target. Reminders handle time-sensitive tasks, such as prompting HR to distribute anniversary awards before the date passes. These communication jobs are delivered across channels employees already use. Xoxoday integrates with Slack and Microsoft Teams, meaning automated messages reach employees directly in their workflow without requiring them to log into a separate portal.Extended Automation for Complex Use Cases
Beyond standard notification types, Xoxoday supports extended automation use cases tailored to specific organizational requirements. An HR team using Workday or SAP SuccessFactors can configure Xoxoday to trigger award flows automatically when a promotion or performance rating is logged in the HRIS. Teams using Darwinbox can similarly configure event-based triggers tied to onboarding or goal-completion milestones. These extended workflows allow companies to run long-cycle engagement programs — such as quarterly recognition campaigns or multi-stage feedback loops — entirely on autopilot. Xoxoday handles the sequencing, timing, and communication delivery, ensuring no step is missed.System Checks and Process Integrity
Xoxoday’s automation engine also supports system-level checks as part of workflow design. Before dispatching a communication or releasing a reward, workflows validate conditions — such as confirming budget availability or verifying that an employee record is active — before proceeding. This prevents erroneous notifications and keeps programs aligned with business rules without requiring IT intervention at each step. For organizations with unique or non-standard requirements, Xoxoday’s technical team works with customers to design and configure workflows that meet those specifications, ensuring the platform fits the process rather than the other way around. Learn more: Xoxoday Help Centre — TechnicalHow does Xoxoday integrate with HRIS platforms?
Learn how Xoxoday connects with Workday, SAP SuccessFactors, and Darwinbox to sync employee data and trigger automated recognition flows.
What communication channels does Xoxoday support?
Explore how Xoxoday delivers notifications and nudges through Slack, Microsoft Teams, email, and other channels employees use daily.