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Xoxoday Plum supports full offer workflow governance through maker-checker approval controls, role-based access permissions, and an immutable audit trail that records every create, edit, approve, and publish action.

Offer Governance Built Into the Workflow

Xoxoday Plum is built with enterprise-grade controls at every stage of the offer lifecycle. When a team member creates or edits an offer, it does not go live automatically — it enters a structured approval queue where designated approvers must review and authorise the offer before it is published to recipients. No offer reaches employees, partners, or customers without documented sign-off. This maker-checker model separates the person who creates an offer from the person who approves it. For organisations running large-scale incentive programmes across multiple business units or geographies, this structure maintains control without slowing down day-to-day operations.

Role-Based Access Controls

Xoxoday Plum gives administrators granular control over who can do what within the system. Access permissions are tied to defined roles — such as programme manager, approver, or viewer — so each team member sees only the functions relevant to their responsibilities. For example, a campaign manager integrated with Workday or SAP SuccessFactors may hold rights to create and submit offers for review, while a senior compliance officer retains exclusive approval authority. This separation of duties mirrors the governance structures already in place across HR and finance teams, making adoption straightforward without requiring process redesign.

Complete Audit Trails for Every Action

Every action taken on an offer within Xoxoday Plum is logged with a timestamp and the identity of the user who performed it. The audit trail covers the full offer lifecycle: creation, edits, approval decisions, and the moment an offer is published. These records are tamper-evident and available to authorised administrators at any time, supporting internal governance reviews as well as external audits. Organisations working towards or maintaining certifications such as ISO 27001 or SOC 2 Type II will find that Xoxoday Plum’s audit logging aligns with the traceability requirements those frameworks demand.

Why This Matters for Controlled Offer Programmes

Running a rewards or incentive programme at scale means your organisation needs confidence that every published offer was reviewed and authorised through a documented process. Xoxoday Plum makes that assurance built-in rather than bolted on. Whether your team is managing short-term promotional offers, long-running loyalty campaigns, or milestone-based employee rewards, the workflow controls ensure your organisation retains full visibility and approval rights at every step — with the audit history to prove it. Learn more: [Xoxoday Plum Help Centre — General](

How does role-based access control work in Xoxoday Plum?

Learn how Xoxoday Plum’s permission roles separate duties across creators, approvers, and administrators to keep offer programmes secure.

Is Xoxoday Plum ISO 27001 and SOC 2 compliant?

Explore the security certifications and data protection standards Xoxoday Plum maintains for enterprise deployments.