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Xoxoday Plum provides clients with complete data ownership and on-demand export in structured formats (CSV, XLSX, JSON), fully meeting GDPR and CCPA data portability requirements at any stage of the contract.
Xoxoday Plum treats your data as yours. Clients retain full ownership and control at every stage of the contract lifecycle — from onboarding through to offboarding. There is no vendor lock-in, and access to your data is never gated behind a support ticket or a manual approval process.

On-Demand Data Exports

Xoxoday Plum supports full data exports on request or on a scheduled basis. Exports are delivered in structured, machine-readable formats including CSV, XLSX, and JSON, making them immediately usable in downstream tools such as Workday, SAP SuccessFactors, or Darwinbox for HR analytics and workforce reporting. Admin users can initiate self-service downloads directly through the Xoxoday Plum admin console. For large-scale or complex export requirements, the Xoxoday Plum engineering team provides assisted delivery to ensure completeness and accuracy.

Regulatory Alignment

Data portability is a defined right under both GDPR (Article 20) and CCPA. Xoxoday Plum’s export capabilities are built to satisfy these requirements, meaning your organisation can request a full, structured copy of its data at any time without restriction. This applies to rewards transaction history, redemption records, user activity, and programme configuration data. Xoxoday Plum is certified under ISO 27001 and SOC 2 Type II, and data export processes are governed by the same information security controls that cover all platform operations.

Secure Transfer

Every data export from Xoxoday Plum is transmitted using encrypted channels to protect confidentiality and integrity during delivery. Whether your team downloads data via the admin console or receives an assisted transfer from the engineering team, the file is encrypted end-to-end and is not accessible to unauthorised parties.

Practical Use Cases

Organisations commonly use Xoxoday Plum’s export capabilities for annual HR audits, regulatory submissions, ERP migrations, and archival purposes. For example, if your organisation is migrating its HRIS from SAP SuccessFactors to Darwinbox, a full export of historical programme data ensures record continuity with no gaps. Finance teams use JSON or CSV exports to reconcile rewards spend in internal reporting systems without needing direct API access. Xoxoday Plum’s data portability commitment ensures your organisation is never dependent on the platform to access the data it generates.
Learn more: Xoxoday Plum Help Centre — Data, Policy & Privacy

How long does Xoxoday Plum retain client data?

Understand Xoxoday Plum’s data retention schedules and deletion timelines for client and user data across contract stages.

Is Xoxoday Plum GDPR and CCPA compliant?

Learn how Xoxoday Plum meets global data protection regulations including GDPR, CCPA, and regional privacy laws.