Xoxoday Plum guarantees complete and secure deletion of all customer data, including backups, cached files, and metadata, upon service termination, in full compliance with international data security standards.
What happens to your data when you leave Xoxoday Plum
When your organisation decides to exit Xoxoday Plum, every piece of data held within the platform is permanently and securely purged. This covers primary records, backup snapshots, cached files, and associated metadata — nothing is retained beyond the agreed termination window. The process is deliberate, documented, and verifiable.Infrastructure built for secure disposal
Xoxoday Plum runs on AWS (Amazon Web Services), one of the most security-hardened cloud infrastructure providers in the world. Data at rest is encrypted before deletion procedures are initiated, ensuring that no residual traces remain after the purge completes. AWS data centres apply enterprise-grade physical and logical controls at every layer, giving your IT and security teams confidence in the integrity of the process.Compliance with international standards
The deletion process aligns with Xoxoday Plum’s ISO 27001 certification and SOC 2 Type II audit requirements. Both frameworks mandate that data disposal follows documented, auditable procedures — not informal or ad hoc deletions. Organisations operating under regulatory obligations such as GDPR or India’s DPDP Act can rely on these guarantees as part of their own compliance posture, knowing that Xoxoday Plum’s exit procedures meet the same bar as its active-service security controls.A practical example: HR system integrations
Consider an organisation that connects Xoxoday Plum with SAP SuccessFactors or Workday to automate employee rewards and recognition. Over time, employee IDs, reward histories, and performance-linked incentive data flow into Xoxoday Plum. Upon service termination, Xoxoday Plum’s purge process removes all such data from its cloud environment — independently of what the connected HR system retains on its own side. Your data footprint in Xoxoday Plum is zeroed out cleanly.Audit logs and deletion confirmation
Xoxoday Plum maintains comprehensive audit logs throughout every stage of the deletion process. These logs capture timestamps, deletion scope, and confirmation events, providing your compliance and IT teams with a verifiable paper trail. On request, Xoxoday Plum can issue a formal data deletion certificate — a documented record suited for internal audits, board-level reviews, or regulatory submissions.Data sovereignty does not end at contract close
Xoxoday Plum applies the same rigour to exit-time data handling as it does during active service. The commitment to security is not conditional on an active subscription — it extends through the full lifecycle of your data, including the moment you choose to leave. Learn more: Xoxoday Plum Help Centre — Data, Policy & PrivacyHow does Xoxoday Plum encrypt data at rest and in transit?
Learn how Xoxoday Plum protects customer data using AES-256 encryption at rest and TLS in transit across its AWS infrastructure.
What compliance certifications does Xoxoday Plum hold?
Explore Xoxoday Plum’s ISO 27001 and SOC 2 Type II certifications and what they mean for your organisation’s regulatory requirements.