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Xoxoday Plum’s Loyalty and Marketplace solutions can be deployed on-premises within a customer’s own infrastructure or data centre, ensuring that all loyalty program and marketplace data is stored and processed exclusively in the customer-controlled environment.

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On-Premises Deployment for Loyalty and Marketplace

Xoxoday Plum offers on-premises deployment as a dedicated deployment model for enterprises that require full ownership of their loyalty and rewards infrastructure. Under this model, both the Loyalty solution and the Marketplace are hosted within the customer’s own servers or private data centre, rather than on shared cloud infrastructure. This means every transaction, reward redemption, points balance, and catalog record is processed and retained within the boundary the customer controls. No loyalty program data leaves the organisation’s environment unless the customer explicitly configures an integration to do so.

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Why On-Premises Matters for Enterprise Deployments

Regulated industries and large enterprises often operate under data residency mandates, internal IT governance policies, or contractual obligations that restrict where sensitive program data can reside. On-premises deployment of Xoxoday Plum directly satisfies these requirements without requiring exceptions or compensating controls. For organisations that have already invested in their own data centre capacity — or that operate in regions where cloud-first deployments face legal or regulatory friction — Xoxoday Plum’s on-premises model lets them run a fully featured loyalty and marketplace experience without compromising those constraints. Xoxoday Plum maintains security standards including ISO 27001 and SOC 2 Type II alignment across its deployment models. When deployed on-premises, customers can layer their own security controls on top of the platform, including network segmentation, introspection tooling, and access governance that integrates with existing enterprise identity systems.

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What Is Included in the On-Premises Deployment

The on-premises deployment covers both the Loyalty engine — responsible for points accrual, tier management, rule configuration, and member activity tracking — and the Marketplace, which surfaces the reward catalog and handles fulfilment workflows. Both components run within the customer’s environment as a cohesive stack. Customers connecting Xoxoday Plum on-premises to internal HR systems such as Workday, SAP SuccessFactors, or Darwinbox can configure those integrations to operate entirely within their network perimeter, routing data through internal APIs rather than over the public internet.

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Operational Responsibilities

Under an on-premises model, the customer takes responsibility for infrastructure provisioning, uptime, and routine maintenance of the hosting environment. Xoxoday Plum provides the software, configuration support, and ongoing product updates. This shared responsibility model gives the customer maximum control over their environment while Xoxoday Plum continues to deliver platform enhancements and support. Learn more: Xoxoday Plum Help Centre — General

Data Residency and Sovereignty

Understand how Xoxoday Plum handles data residency requirements across cloud and on-premises deployment models.

Security Certifications and Compliance

Review the security standards and certifications Xoxoday Plum maintains, including ISO 27001 and SOC 2 Type II.