Xoxoday Plum provides a centralised Reports module where users can access transaction-level and summary data for disbursements, voucher usage, and error logs, with direct export support in CSV and Excel formats.
Accessing the Reports Module
Xoxoday Plum organises all financial and operational reporting within a single Reports module. From here, users can switch between report types, apply filters, and download exports without waiting on scheduled data dumps or raising support requests. Access is role-based, so finance and HR administrators see only the data scoped to their permissions.Disbursement Reports
Disbursement reports track every voucher issued across your campaigns — which offers were sent, to which customer segments, and over what period. This makes it straightforward to reconcile issuance volumes against your internal records. For example, a finance team verifying that voucher batches distributed during a seasonal campaign match the approved spend recorded in Workday or SAP SuccessFactors can pull a disbursement report filtered to the exact campaign window and cross-reference line by line.Usage Reports
Usage reports provide a real-time view of redemption activity, claim trends, and offer performance. Xoxoday Plum surfaces this data continuously, so you can identify which offers are driving engagement and which are underperforming without waiting for end-of-month summaries. This is useful when reporting campaign effectiveness to stakeholders or reallocating budget mid-cycle.Error Logs
Xoxoday Plum surfaces a dedicated error log that captures failed events across the voucher lifecycle. Common entries include failed shares, offers claimed after expiry, and redemption failures at point of sale. Reviewing error logs regularly helps teams identify systemic issues early — a spike in redemption failures, for instance, is more likely to reflect a misconfigured offer than individual user error, and catching it in the log prevents it from compounding across your customer base.Filtering and Drill-Down
Every report in Xoxoday Plum supports granular filtering by date range, campaign, and store or location. This is particularly valuable for organisations running multi-region programmes, where a regional finance manager needs to isolate data for a specific geography without exporting the entire dataset and slicing it manually.Exporting Reports
Reports can be downloaded in CSV or Excel format directly from the Reports module. CSV exports integrate cleanly with downstream tools like Darwinbox or other HRIS platforms where teams consolidate incentive spend alongside headcount data. Excel exports support pivot tables and conditional formatting out of the box, making them ready for presentation-layer analysis without additional transformation. Learn more: Xoxoday Plum Help Centre — FinancialManaging Wallet Balance and Top-Ups
Learn how to add funds to your Xoxoday Plum wallet, track available balance, and manage top-up requests for uninterrupted campaign delivery.
Campaign Budget Allocation and Spend Tracking
Understand how Xoxoday Plum allocates budget at the campaign level and how to monitor spend in real time to stay within approved limits.