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Xoxoday Plum supports configurable user interaction event capture within the rewards marketplace and delivers structured event data to your enterprise data warehouse through a custom integration workflow designed around your organisation’s taxonomy and technical environment.
When employees browse, select, or redeem rewards through the Xoxoday Plum marketplace, every meaningful interaction can be captured as a structured event. These events form the foundation of behavioural analytics, enabling your data teams to understand engagement patterns, redemption trends, and programme performance at a granular level. Xoxoday Plum supports flexible event tracking mechanisms that can be configured to match your organisation’s data taxonomy and reporting requirements. Whether you need click-level interactions, redemption completions, or reward catalogue browsing events, Xoxoday Plum works with your IT and data engineering teams to define the event schema, payload structure, and delivery frequency that fits your existing stack.

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Connecting to Your Data Warehouse

Xoxoday Plum integrates with enterprise data warehouse environments, including those built alongside HR and workforce platforms such as Workday and SAP SuccessFactors. Event data is delivered in a format compatible with your existing ingestion pipelines, whether your warehouse relies on batch loads or near-real-time streaming. As a practical example, an organisation using SAP SuccessFactors for workforce management can route Xoxoday Plum marketplace events into a central data lake, correlating reward redemption activity with performance milestones and employee lifecycle data. This creates a unified view of how incentives influence workforce engagement over time.

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What to Define Before Integration

A successful event capture workflow depends on aligning three areas before configuration begins: event taxonomy (which user actions to track), data granularity (session-level versus individual interaction-level detail), and the technical integration path (API delivery, webhook, or file-based export). Xoxoday Plum’s implementation team collaborates directly with your IT and data functions to finalise these parameters. Security and compliance are built into every delivery workflow. Xoxoday Plum operates under SOC 2 Type II and ISO 27001 frameworks, ensuring that event data transmitted to third-party warehouses meets enterprise-grade security and data handling standards. Export controls and data processing agreements are established as part of the integration scoping process.

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Ongoing Event Data Management

Once configured, the event capture pipeline runs continuously without requiring manual intervention from your team. Your data engineers retain control over what is stored, how long it is retained, and how it feeds into downstream reporting and BI tools. Xoxoday Plum also supports iterative updates to the event schema as your programme grows and reporting requirements evolve, so the integration scales alongside your organisation. Learn more: Xoxoday Plum Help Centre — Reporting

Redemption Reports and Analytics

Explore how Xoxoday Plum surfaces reward redemption data, transaction histories, and fulfilment status within the built-in reporting dashboard.

Integrating Plum with HR Systems

Learn how Xoxoday Plum connects with platforms like Darwinbox, Workday, and SAP SuccessFactors to sync employee data and programme outcomes.