Configurable expiry periods are supported for all reward types. Expiry notifications can be sent via email or SMS at defined intervals before expiry (e.g., 30 days, 7 days, 1 day). Expiry rules and notification templates are managed via the admin portal.
Does Loyalife support event-based customer communication?
Xoxoday Loyalife supports automated, event-based communication for milestones, point thresholds, and transactions via email, SMS, WhatsApp, and push…
What case management features does Xoxoday Loyalife include?
Xoxoday Loyalife tracks member inquiries from open to resolution using a structured case module with tier-based routing and support trend analytics…