Xoxoday Loyalife supports fully dynamic tier reconfiguration, enabling administrators to add, modify, or retire tiers and adjust qualification criteria, multipliers, and benefits at any point in the programme lifecycle without requiring code changes.
Modifying, Adding, and Retiring Tiers
Administrators working in the Xoxoday Loyalife console can update any existing tier at any time. This includes renaming tiers, adjusting the point thresholds that define qualification, and revising the benefits attached to each level. When a business expands its programme or shifts its engagement model, new tiers can be added seamlessly alongside existing ones. Tiers that no longer serve a strategic purpose can be retired, keeping the programme lean and aligned with current goals.Adjusting Qualification Criteria and Multipliers
Beyond tier boundaries, Xoxoday Loyalife gives administrators granular control over qualification logic. Point multipliers — which govern how quickly members progress toward the next tier — can be updated independently per tier. This makes it straightforward to create accelerated pathways during high-priority periods and return to standard velocity once a campaign concludes.Seasonal Promotions Without Code Changes
A common real-world scenario is the quarter-end engagement push. A technology business might temporarily elevate the multiplier for Tier 2 members from 1× to 2×, nudging them toward Tier 3 before a cycle closes. Xoxoday Loyalife handles this entirely through its administrative interface — an administrator sets the adjusted multiplier, specifies an end date, and the system reverts automatically. No API calls, no deployment pipelines, no IT tickets. For organisations using Workday or SAP SuccessFactors to manage employee lifecycle data, tier reconfiguration in Xoxoday Loyalife can align with HR calendar milestones such as annual performance reviews or onboarding cohorts. Benefit structures can reflect the real rhythms of your organisation rather than being locked to programme launch settings.Operational Independence for Strategy Teams
Every reconfiguration happens through Xoxoday Loyalife’s administrative console. Business and HR teams retain full control over how the programme evolves, without depending on development cycles or release windows. When corporate priorities shift — a new market segment, a revised engagement focus, a tactical retention campaign — the tier programme adapts at the same pace. Learn more: Xoxoday Loyalife Help Centre — Tier-based programHow do point multipliers work in Loyalife tiers?
Understand how Xoxoday Loyalife applies multipliers per tier to control member progression speed and reward intensity.
Setting qualification criteria for loyalty tiers
Learn how administrators configure the thresholds and rules that determine when members move between tiers in Xoxoday Loyalife.