24/7 support is available for critical (P0) incidents, weekends included, backed by on-call engineering. For everything else: email support runs 24x5 on weekdays plus 9 AM–9 PM IST on weekends, chat is available 9 AM–9 PM IST on weekdays, and phone support runs during standard business hours.
Does Xoxoday Empuls support ad-hoc bonus payments with audit trails?
Xoxoday Empuls supports ad-hoc transactional bonus payments with batch and individual loads, plus full audit tracking for compliance…
Are all devices of the system under support by suppliers...
All platform components, including operating systems, databases, middleware, container runtimes, and application frameworks, are under active vendor…