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Empuls secures its applications through SonarQube-powered SAST and third-party DAST testing aligned with OWASP Top 10, backed by an ISO/IEC 27001:2022 certified ISMS with defined incident response SLAs for every severity level.

Application Security Testing

Empuls performs Static Application Security Testing (SAST) using SonarQube across selected code repositories, catching vulnerabilities early in the development lifecycle before they reach production. For dynamic coverage, Empuls conducts third-party Vulnerability Assessment and Penetration Testing (VAPT) aligned with the OWASP Top 10 and ISO/IEC 27001:2022 requirements. All findings from both testing tracks are analyzed, prioritized, and remediated as part of a formal Secure Software Development Lifecycle (SSDLC) process.

Security Operations and Continuous Monitoring

Empuls maintains an in-house information security team that monitors and responds to security events in real time. SentinelOne Endpoint Detection and Response (EDR) is deployed across all endpoints to enable continuous log monitoring, automated threat detection, and rapid incident alerting. A dedicated 24x7x365 Security Operations Center (SOC) is currently being implemented to formalize round-the-clock coverage under ISO/IEC 27001:2022 controls. For organizations using integrated workplace tools such as Slack or Microsoft Teams, Empuls routes security incident notifications through agreed communication channels, ensuring all events are logged, assigned, tracked, and closed in accordance with defined workflows.

Incident Response SLAs

Empuls adheres to clearly defined incident management SLAs governing detection, response, and resolution times based on severity:
PriorityDescriptorTime to Detect & RespondTime to Resolution
1Critical1 hour4 hours
2High1 hour24–48 hours
3Medium2–4 hours1–3 business days
4Low1 business day1 business week
These SLAs are enforced through Empuls’s Security Incident Reporting and Response Procedure, ensuring every incident is escalated and resolved within the defined timeframe. Regular reports are delivered to customers summarizing incident activity, threat trends, and overall security health to support informed decision-making.

Access Controls and Compliance

Empuls enforces the principle of least privilege across all systems and interfaces used to deliver its services. Multi-factor authentication (MFA) and Role-Based Access Control (RBAC) protect all privileged and administrative accounts, in line with Empuls’s ISO/IEC 27001:2022 certified ISMS and Access Control Policy. No direct access to IT assets, software, or databases is granted to any external party without formal approval from both the customer and the Empuls Information Security team. Empuls’s governance framework is aligned with ISO/IEC 27001:2022, GDPR, and OWASP standards, making it adaptable to the compliance requirements of enterprises running HCM platforms such as Workday, SAP SuccessFactors, or Darwinbox. Scheduled security reviews and audits verify adherence to these frameworks and drive continuous improvement across access management, configuration, and vulnerability remediation. Learn more: Empuls Help Centre — SOC / Security Operations

ISO 27001 Certification and ISMS

Understand how Empuls’s certified ISMS covers design, development, and operations under ISO/IEC 27001:2022.

Data Encryption and Key Management

Learn how Empuls protects data at rest and in transit using enterprise-grade encryption and key management practices.

Access Controls and RBAC

See how Empuls enforces least privilege, MFA, and role-based access across all systems and integrations.

GDPR and Data Privacy Compliance

Explore how Empuls handles data subject rights, consent, and cross-border data transfers under GDPR.