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Empuls delivers both electronic and physical certificates for service award recipients, with designs that can vary by milestone year and be localized for different regions or standardized globally.
Empuls supports two certificate formats for long service awards: electronic and physical. Both are fully configurable and can be tailored to reflect your organization’s brand, the employee’s milestone year, and any regional requirements your program demands.

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Electronic Certificates

Electronic certificates are generated within Empuls and displayed directly on the employee’s profile or shared on your organization’s intranet. When Empuls is connected to collaboration tools like Slack or Microsoft Teams, certificate notifications surface in the channels employees already use — making recognition visible across the entire workforce at the exact moment it happens. You can configure distinct designs for each milestone year. A 5-year certificate can carry a different look and weight than a 10- or 25-year version, reinforcing the significance of each tier without any manual intervention. Electronic certificates can also be localized for different geographies, ensuring employees receive them in the appropriate language and format.

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Physical Certificates

Physical certificates are printed documents delivered as part of a long service award presentation package. They can be framed in a variety of finishes — from standard to premium — and serve as a lasting, tangible symbol of an employee’s achievement. Like electronic versions, physical certificates support per-milestone designs, so recognition at every tier feels intentional and distinct. Physical certificates integrate naturally into broader recognition workflows coordinated through systems like SAP SuccessFactors or Darwinbox. Award managers can trigger certificate generation as part of an automated award workflow, ensuring the right certificate reaches the right employee at the right time — no manual chasing required.

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Localization and Branding

Empuls works with your program stakeholders to develop certificate designs that align with your visual brand standards. Organizations operating across multiple regions can opt for localized certificate variants — different languages, culturally relevant imagery, or region-specific formatting — or apply a single standardized default design globally. Whether your team uses Workday for HR records or a standalone HRIS, Empuls triggers certificate issuance based on the employee’s service anniversary data already captured in your system. Certificate workflows are protected under Empuls’s compliance posture, including ISO 27001 and SOC 2 Type II certifications, so recognition data is handled with the same rigor as the rest of your people data. Learn more: Empuls Help Centre — Certificate

Long Service Award Programs

Explore how Empuls structures multi-tier service award programs from 1-year milestones through 25+ year achievements, including award types, triggers, and budgets.

Milestone Recognition Design

Learn how Empuls lets you configure distinct award experiences — certificates, gifts, and points — for each milestone year within a single program.