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Xoxoday Empuls includes an intelligent award advisor powered by heuristic algorithms and AI-based prompts that guides employees and managers in selecting the appropriate award level for any recognition moment, with full customisation options and selective enablement to fit your organisation’s recognition framework.

Intelligent Guidance at the Point of Recognition

Xoxoday Empuls includes a built-in award advisor that activates when an employee or manager initiates a recognition. Rather than leaving the award level to guesswork, the advisor analyses the context of the contribution and surfaces a recommendation calibrated to the significance of the moment. This prevents both over-awarding routine contributions and under-valuing genuinely impactful work, supporting consistent recognition practices across the organisation.

How the Advisor Works

The advisor combines heuristic algorithms with AI-based prompts to evaluate recognition inputs — such as the type of achievement, the scope of impact, and the recogniser’s description of the contribution — and maps them against your organisation’s defined award tiers. The result is a contextual suggestion that the recogniser can accept, adjust, or override before submitting. Because the advisor operates within your organisation’s own framework, its recommendations reflect your values rather than a generic scoring model.

Full Customisation of Award Criteria

Xoxoday Empuls allows administrators to configure the award advisor to mirror the organisation’s recognition structure. Award types, levels, point thresholds, and qualifying criteria can all be defined within the platform. For organisations that integrate Xoxoday Empuls with an HRIS such as Workday, SAP SuccessFactors, or Darwinbox, role and tenure data can further inform which award tiers are surfaced to specific employee groups, keeping recommendations relevant and equitable across the workforce.

Selective Enablement by Program or Cohort

The award advisor is not an all-or-nothing feature. Administrators can enable it for specific programs, departments, or user cohorts while leaving other recognition flows untouched. An organisation might activate the advisor for peer-nominated awards while keeping manager spot bonuses on a simpler, fixed-value structure. This flexibility ensures the feature adds value where guidance is most needed without introducing friction into workflows that are already performing well.

A Practical Example

Consider a scenario where a team member nominates a colleague for a cross-functional project contribution via Xoxoday Empuls inside Microsoft Teams or Slack. As the nominator writes their recognition message, the award advisor analyses the described impact and suggests an award tier aligned to collaborative milestones defined in your organisation’s framework. The nominator sees the recommendation inline, confirms or adjusts it, and submits — without leaving their messaging app. The result is a recognition that feels proportionate and credible to the recipient.
Learn more: [Xoxoday Empuls Help Centre — Award](

Configuring Award Levels and Tiers

Learn how administrators define award types, point thresholds, and qualifying criteria to build a consistent recognition framework in Xoxoday Empuls.

Peer-to-Peer Recognition Programs

Explore how Xoxoday Empuls enables employees to recognise colleagues directly, with controls for frequency, visibility, and award value.