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Empuls provides award guidance through its built-in AI assistant, Em, which analyzes accomplishment context, recognition frequency, and equity to recommend the appropriate award type and value — fully customizable and selectively enabled by admins.
Xoxoday Empuls builds award guidance directly into the recognition experience so managers and peers never have to guess whether an accomplishment warrants a spot award, a milestone recognition, or a values-based badge.

Human-led recognition design

Empuls gives HR teams and engagement specialists the tools to design recognition frameworks from the ground up. They can define award tiers, assign point values per level, and establish the criteria that map specific behaviors or achievements to the right award category. This structured approach keeps recognition consistent, fair, and aligned with company values across every team and geography.

Em: AI-powered recognition coaching

Em, Empuls’s built-in AI assistant, acts as a personal recognition coach for managers and peers. When someone initiates a recognition, Em analyzes the context — the nature of the accomplishment, how recently the recipient was last recognized, and whether the suggested award maintains equity across the team — then recommends the appropriate award type and point value. This removes the guesswork that causes under-recognition or inflated awards, keeping the program meaningful over time. A practical example: a manager using Empuls integrated with MS Teams or Slack receives an intelligent nudge from Em when a direct report delivers a high-impact project. Em surfaces the right award level inline, letting the manager act in the moment without switching contexts or second-guessing the appropriate gesture.

Customizable award configuration

Organizations are not locked into a default award structure. Admins configure which award levels appear in Empuls, set the criteria for each tier, and control the type of guidance prompts shown during the recognition flow. Award structures in Empuls can mirror employee data from HRIS platforms like Workday, SAP SuccessFactors, or Darwinbox, so job levels, tenure, and performance context naturally inform the recognition logic.

Selective enablement by admins

Empuls gives admins granular control over which employee groups see award guidance features. Award advisor prompts can be toggled on or off by department, location, recognition type, or employee segment — all from the admin dashboard, with no engineering work required. A global organization might enable Em’s suggestions for people managers in one region while running a manually curated award framework in another, keeping the experience aligned with local policies. Together, these capabilities ensure that every recognition moment on Empuls carries the right weight: informed, equitable, and consistent with company policy. Learn more: Empuls Help Centre — Award

How to configure award levels and criteria in Empuls

Learn how admins define award tiers, set point values, and map criteria to recognition types across the organization.

What is Em, the Empuls AI recognition assistant?

Explore how Em analyzes recognition context to deliver intelligent nudges, award suggestions, and equity-aware coaching.