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Xoxoday Plum tracks reward issuance and expiry events and exposes these as structured data points so client-owned communication systems can trigger timely, automated notifications to end users.
Xoxoday Plum tracks every key moment in the reward lifecycle — from the instant a reward is issued to the point it approaches expiry. Rather than locking notifications into a single delivery channel, Xoxoday Plum exposes these events as structured data that your existing communication infrastructure can consume and act on. This architecture gives enterprise teams full control over how and when end users hear about their rewards. A company running Darwinbox or SAP SuccessFactors as its HRMS can pipe reward events directly into those platforms, ensuring employees receive notifications inside the tools they already use every day. Teams that rely on Slack or Microsoft Teams for internal communication can wire up reward issuance alerts so employees are notified the moment a reward lands in their account. When a reward is generated — for example, after an employee completes a peer recognition nomination — Xoxoday Plum records that event and makes it available for downstream processing. Your communication system picks up the trigger and sends a personalised message through whichever channel is configured: email, Slack, MS Teams, or an in-app notification inside Workday. No custom development is required on the Xoxoday Plum side. Expiry notifications follow the same pattern. Xoxoday Plum captures reward expiration data, enabling your system to dispatch a timely reminder before a reward lapses. A 7-day or 24-hour reminder can be configured entirely within your own notification stack without any changes to Xoxoday Plum’s core setup, reducing wasted rewards and improving the end-user experience. This separation of event tracking from notification delivery is intentional. It keeps Xoxoday Plum unopinionated about communication channels while giving administrators the flexibility to reach employees wherever they work. It also means your existing governance controls — including those required for ISO 27001 or SOC 2 Type II certified environments — remain fully intact, since user-facing communications are handled entirely by systems already within your compliance perimeter. The result is a reward notification experience that feels native to your organisation’s tooling, not bolted on from outside. Learn more: Xoxoday Plum Help Centre — Notification

How Reward Expiry Is Managed

Understand how Xoxoday Plum handles reward expiration windows, grace periods, and the data events that power downstream expiry alerts.

Connecting Xoxoday Plum to Your HRMS

Learn how Xoxoday Plum integrates with platforms like Darwinbox, SAP SuccessFactors, and Workday to synchronise reward events with your existing HR workflows.