Xoxoday Plum tracks every physical gift card through ordered, dispatched, delivered, and redeemed stages in real time, giving admins complete visibility from a single dashboard.
Real-Time Status Tracking for Physical Gift Cards
Xoxoday Plum provides end-to-end visibility into every physical gift card your organisation distributes. As soon as a card is ordered, its status appears in the admin dashboard and updates automatically at each stage of its lifecycle: ordered, dispatched, delivered, and redeemed. Admins no longer need to chase couriers or reconcile spreadsheets to understand where a card stands. This level of granularity matters in large-scale reward programmes. When your organisation runs an annual recognition cycle or a quarterly performance incentive across hundreds of employees, knowing exactly which cards have been delivered and which remain in transit lets you act before delays turn into complaints.Shipment and Usage Reports
Beyond live status updates, Xoxoday Plum generates dedicated shipment and usage reports that give admins a structured view of card flow over any selected date range. Shipment reports surface fulfilment timelines, carrier updates, and delivery confirmation details. Usage reports show which cards have been redeemed, which are outstanding, and how redemption behaviour varies across teams or locations. These reports are exportable, making it straightforward to share data with finance teams or feed it into tools such as SAP SuccessFactors or Workday for consolidated HR analytics. For organisations running recognition programmes across multiple geographies, this cross-system compatibility reduces manual effort and keeps reward data consistent across every system of record.Closing Operational Gaps
Physical gift card programmes introduce fulfilment complexity that digital rewards do not. Cards can be lost in transit, delivered to wrong addresses, or go unredeemed because recipients were not notified. Xoxoday Plum’s tracking layer directly addresses each of these risks. Admins can filter the dashboard by delivery status to identify undelivered cards and trigger re-dispatch. Unredeemed cards older than a configurable threshold can be flagged for follow-up, either manually or through automated reminder notifications. When integrated with collaboration tools such as Slack or Microsoft Teams, Xoxoday Plum pushes redemption nudges directly into the channels your employees already use, increasing uptake without additional admin effort.Audit Readiness and Compliance
Every status change is timestamped and stored, creating an immutable audit trail that supports internal compliance reviews and external audits. Organisations operating under frameworks such as ISO 27001 or SOC 2 Type II can use this log to demonstrate that reward disbursement is tracked, controlled, and attributable at the individual card level. This audit-ready architecture means physical gift card data carries the same governance standards as the rest of your rewards programme, regardless of whether cards are ordered in batches of ten or ten thousand. Learn more: Xoxoday Plum Help Centre — ReportingGenerating Rewards Usage Reports
Learn how to export and interpret usage reports across all reward types distributed through Xoxoday Plum.
Digital Rewards Tracking and Analytics
Understand how Xoxoday Plum tracks digital reward delivery, redemption, and expiry in real time.