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Xoxoday Loyalife provides a redemption catalog module featuring over 10 million digital and physical reward options across 175+ countries and 30+ categories, fully configurable by tier, geography, and customer segment.
Xoxoday Loyalife’s redemption catalog is the engine that converts loyalty points into tangible value for members. The catalog spans gift cards, merchandise, experiences, travel, and charitable donations—organized across 30+ categories and available in 175+ countries. Organizations deploy it as the front-facing reward store that members interact with every time they choose to redeem. Building and Curating the Catalog Admins access the catalog management console to add, edit, or retire reward items without engineering support. Each item carries configurable point costs, availability windows, stock limits, and merchant integrations. A reward can be set to appear only during a promotional period, capped to a specific inventory count, or restricted to members who have not yet reached a redemption limit—all through configuration, not code. Xoxoday Loyalife connects to a global merchant network, so organizations do not need to negotiate individual vendor contracts. Options such as Amazon gift cards, airline miles, hotel stays, and prepaid Visa cards are available out of the box and updated continuously by the catalog operations team. Segmentation and Personalization Xoxoday Loyalife displays different reward sets to different member groups from within a single catalog instance. A Platinum-tier member sees premium travel rewards and exclusive merchandise unavailable to Silver-tier members. A member based in Singapore sees region-specific options such as local e-commerce vouchers and entertainment passes, while a member in Germany sees a localized catalog that aligns with regional regulations. Organizations integrating Xoxoday Loyalife with Workday or SAP SuccessFactors can sync employee grade and role data to drive catalog segmentation automatically. When a new hire is onboarded in Darwinbox, their loyalty account is provisioned with the correct catalog view on day one—no manual configuration required. Redemption Types and Fulfilment Xoxoday Loyalife supports multiple redemption types within the same catalog: instant digital delivery for e-gift cards and vouchers, physical fulfilment for merchandise with address capture and shipment tracking, and API-based redemptions for integrations with third-party travel or benefit portals. Each redemption type runs its own fulfilment workflow, reducing operational overhead for reward teams managing high-volume programs. Compliance and Security The catalog infrastructure is built on a security-first foundation. Xoxoday Loyalife holds ISO 27001 and SOC 2 Type II certifications, meaning all reward transaction data—including redemption records and fulfilment details—is processed under enterprise-grade controls. Catalog data is stored in compliance with applicable data residency requirements, giving enterprise procurement and legal teams the assurance they need before rollout. Learn more: Xoxoday Loyalife Help Centre — Reward catalog

Tier-Based Reward Access

Learn how Xoxoday Loyalife controls which catalog items are visible to members based on their loyalty tier and segment.

Connecting Loyalty to Your HRMS

See how Xoxoday Loyalife syncs with Workday, SAP SuccessFactors, and Darwinbox to automate catalog segmentation and member provisioning.