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In Dedicated Cloud and Multitenant modes, the platform is deployed on Kubernetes (AWS EKS or Azure AKS depending on the region) across multiple availability zones.
In Dedicated Cloud and Multitenant modes, the platform is deployed on Kubernetes (AWS EKS or Azure AKS depending on the region) across multiple availability zones. The load balancer automatically routes traffic to healthy pods; pod anti-affinity rules prevent co-location of replicas within the same availability zone, ensuring seamless, transparent failover with no user-visible downtime. In On-Premise mode, high availability is achieved through your organisation’s own virtualized infrastructure, with the platform configured for active-active or active-passive clustering depending on your organisation’s hardware topology and agreed HA design. Learn more: Xoxoday Loyalife Help Centre

Loyalife: Load Balancing and Concurrent Users

Xoxoday Loyalife uses Azure Load Balancer and AKS auto-scaling to distribute traffic and sustain performance during concurrent user spikes.

What system availability uptime does Loyalife guarantee?

Xoxoday Loyalife guarantees 99.9% system availability, backed by Microsoft Azure with auto-scaling, load balancing, and multi-zone redundancy.