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Xoxoday Loyalife’s dynamic reporting engine supports automated, scheduled delivery of loyalty programme reports — including point accruals, tier status, and engagement metrics — directly to individual professionals such as doctors, HR leads, or other stakeholders.
Xoxoday Loyalife includes a dynamic reporting engine designed to deliver programme data directly to the people who need it. Rather than requiring administrators to manually export and forward reports, Xoxoday Loyalife automates the entire delivery workflow — from report generation to distribution — on a schedule you define. Loyalty programmes in healthcare, financial services, and enterprise environments often involve stakeholders who are not day-to-day platform users. A doctor enrolled in a pharmaceutical loyalty programme, for example, needs visibility into their earned points, tier progression, and redemption activity without logging into a dashboard. Xoxoday Loyalife handles this by dispatching scheduled reports directly to the professional’s registered contact point. What gets delivered Each automated report can include a curated set of data points relevant to the recipient. Administrators configure which fields are surfaced — point accruals broken down by transaction type, current tier and progress toward the next level, campaigns participated in, and redemption history. Recipient segments can each receive a distinct template, so doctors, retail partners, and internal business leads see only the data relevant to their context. Scheduling and delivery Reports run on daily, weekly, monthly, or custom intervals. For healthcare organisations managing doctor loyalty programmes, a monthly summary aligned to engagement cycles keeps professionals informed without creating inbox fatigue. For HR teams running Xoxoday Loyalife alongside Workday or SAP SuccessFactors, reports can be timed to sync with existing workforce analytics cadences — no manual coordination required. Security and compliance Automated report delivery in Xoxoday Loyalife operates within an enterprise-grade security framework. Data transmission follows protocols consistent with ISO 27001 and SOC 2 Type II standards, giving organisations confidence that member data is handled appropriately end to end — including when reports reach professionals outside your core admin team. Administrator control Programme administrators manage report templates, recipient lists, and delivery frequency directly from the Xoxoday Loyalife reporting console. Updates to schedules or segments take effect immediately and require no engineering support. This means your team can respond quickly to stakeholder requests — whether a new professional segment needs onboarding or an existing report cadence needs adjustment. Learn more: Xoxoday Loyalife Help Centre — Reporting & analytics

Scheduled report automation

Configure automated report generation and set delivery intervals for different stakeholder segments within Xoxoday Loyalife.

Engagement metrics and dashboards

Explore the engagement metrics Xoxoday Loyalife tracks across member activities, campaign participation, and redemption events.