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Yes.
Yes. The platform executes automated background processing for the following functions: scheduled HRIS data synchronization (employee records, organizational hierarchy updates), automated milestone and anniversary recognition triggers (birthdays, work anniversaries, life events), bulk reward processing and fulfillment workflows, survey dispatch and reminder notifications, and scheduled report generation and delivery. All automated jobs are configured with appropriate access controls, logging, and alerting. Job execution failures trigger notifications to the platform operations team for investigation and remediation. Learn more: Empuls Help Centre

How does Empuls generate and distribute certificates?

Xoxoday Empuls generates digital certificates and supports physical printing workflows for employee recognition milestones and awards.

How does Empuls stay available during performance issues?

Empuls uses multi-AZ architecture and auto-scaling to keep recognition, rewards, and surveys accessible even when operating in degraded mode.