Xoxoday Empuls hosts all customer data on Microsoft Azure, with a primary region in Azure India Central and a secondary disaster recovery region in Azure India South, ensuring high availability and in-country data residency.
Cloud Hosting and Data Residency
Xoxoday Empuls runs entirely on Microsoft Azure, one of the most widely adopted enterprise cloud platforms globally. Rather than co-locating data across generic shared infrastructure, Xoxoday Empuls provisions dedicated environments within Azure’s India geography, keeping your organisation’s data within Indian borders by default. The primary deployment region is Azure India Central (Pune), which serves as the active production environment for all data processing and storage. Xoxoday Empuls uses this region for real-time operations — including employee recognition events, reward redemptions, survey responses, and analytics dashboards accessed through integrations with tools like Microsoft Teams, Slack, and Workday.Disaster Recovery and Business Continuity
The secondary region is Azure India South (Chennai), which functions as the dedicated disaster recovery environment. Should the primary region experience an outage, Xoxoday Empuls failover mechanisms ensure that your organisation’s data and service availability are restored within defined recovery time objectives. This dual-region architecture is a standard requirement for enterprise IT risk assessments and aligns with frameworks such as ISO 27001 and SOC 2 Type II, both of which Xoxoday Empuls is certified against. The replication between Azure India Central and Azure India South is continuous, so data written to the primary environment is reflected in the DR region with minimal lag. This matters practically for organisations running high-frequency engagement programmes — for example, a large rewards redemption event processed through SAP SuccessFactors or Darwinbox integration will not result in data loss even if there is an infrastructure incident mid-event.Flexible Region Deployment
Xoxoday Empuls supports custom region deployment for organisations with specific data residency requirements or latency constraints beyond the India geography defaults. If your organisation’s IT policy mandates a different Azure region — for instance, a Gulf-based entity requiring Azure UAE North, or a global subsidiary that must segregate data within Azure Southeast Asia — Xoxoday Empuls can provision a dedicated instance in that preferred location. This dedicated deployment model ensures that your organisation’s data is logically and physically isolated from other tenants, which is often a prerequisite for regulated industries such as BFSI, healthcare, or government-adjacent entities. Any custom region deployment is scoped, documented, and agreed upon during the procurement process, so your IT and compliance teams receive clear architecture diagrams before go-live.What This Means for Your IT Risk Assessment
For IT teams completing vendor risk assessments, the key data points are: cloud provider is Microsoft Azure, geographic default is India (Central primary, South DR), and dedicated-instance options are available for non-default regions. Xoxoday Empuls provides data processing agreements and architecture documentation to support your internal DPA or DPIA processes where required. Learn more: [Xoxoday Empuls Help Centre — 8. IT RISK ASSESSMENT](Does Xoxoday Empuls encrypt data in transit and at rest?
Learn about the encryption standards Xoxoday Empuls applies to stored data and data moving between services and end users.
Is Empuls ISO 27001 and SOC 2 certified?
Xoxoday Empuls maintains ISO 27001 and SOC 2 Type II certifications — understand what each covers and how to request audit reports.