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Xoxoday maintains a formal governance framework for AI/ML features that includes: (1) AI feature decisions are reviewed by the product and engineering leadership before implementation.
Xoxoday maintains a formal governance framework for AI/ML features that includes: (1) AI feature decisions are reviewed by the product and engineering leadership before implementation. (2) Data processing agreements with external AI providers are reviewed by Legal and InfoSec teams to ensure compliance with GDPR, SOC 2 Type II, and ISO 27001:2022 requirements. (3) A mandatory privacy, data protection, and AI ethics training program is in place for all employees, with specialized modules for those working with AI-related processes. (4) AI features undergo security review as part of the standard SDLC, including vulnerability assessment and penetration testing. (5) Customer data handling in AI features is governed by the platform’s ISO 27001:2022 certified ISMS. (6) Risk assessments are performed for new AI feature implementations, evaluating data privacy, bias, security, and compliance implications. Learn more: Empuls Help Centre

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