Xoxoday Plum maintains a robust disaster recovery plan with real-time data replication and multiple daily snapshot backups stored in versioned environments, ensuring business continuity even in the event of primary data loss or accidental overwrite.
How Xoxoday Plum Protects Your Data
Xoxoday Plum is built on an enterprise-grade infrastructure that treats data integrity and availability as non-negotiable. The system combines two complementary layers of protection — continuous replication and scheduled snapshot backups — so that no single failure point can result in permanent data loss. Both layers operate automatically, requiring no manual intervention from administrators to remain active. Real-time data replication means that every transaction, reward issuance, and redemption event is mirrored to a secondary environment the moment it occurs. Whether your team is processing bulk reward distributions through a Workday or SAP SuccessFactors integration, or issuing instant recognition awards via Slack or Microsoft Teams, all underlying data is replicated continuously in the background without disrupting normal operations.Snapshot Backups and Versioned Storage
In addition to live replication, Xoxoday Plum performs multiple scheduled snapshot backups each day. These snapshots are stored in versioned environments, meaning each backup is retained as a distinct, immutable point-in-time copy rather than overwriting the previous one. If data is accidentally modified or deleted at the application layer, recovery is not limited to a single restore point — administrators can roll back to any qualifying snapshot within the retention window. This architecture directly supports organisations operating under compliance frameworks such as ISO 27001 or SOC 2 Type II, where demonstrable data recoverability and defined recovery time objectives are audit requirements. Xoxoday Plum’s backup processes are documented and auditable, making it straightforward to produce evidence during compliance reviews.Business Continuity in Practice
Consider a scenario where a large reward programme is mid-cycle — points have been allocated, but a configuration error causes partial data corruption before redemptions are processed. Xoxoday Plum’s disaster recovery plan provides a clear path to restoring the last clean state, reprocessing affected records, and resuming normal operations with minimal disruption. Employees and programme administrators experience no permanent loss of reward history or earned balances. The disaster recovery mechanism is not a manual contingency. It is an always-on, automated component of the Xoxoday Plum infrastructure, designed to meet the uptime and data-recovery expectations of enterprise organisations running mission-critical incentive programmes. Learn more: [Xoxoday Plum Help Centre — System requirements](Data Security and Encryption
Learn how Xoxoday Plum encrypts data at rest and in transit to protect sensitive reward and employee information across all integrations.
Compliance Certifications
Explore the security and data privacy certifications Xoxoday Plum holds, including ISO 27001 and SOC 2 Type II, and what they mean for your organisation.