Xoxoday Plum synchronises product inventory and redemption configurations in real time, ensuring every participant sees accurate catalog availability across digital vouchers, merchandise, and experience-based rewards.
Real-Time Inventory Sync
Xoxoday Plum continuously updates product availability across the catalog, whether those products are digital vouchers, physical merchandise, or experience-based rewards. When an item goes out of stock or a voucher denomination is removed, the catalog reflects that change immediately — eliminating the frustrating experience of a recipient selecting a reward only to find it unavailable at checkout. This accuracy is especially critical for high-volume programmes. If your organisation incentivises thousands of employees through a Workday or Darwinbox-integrated workflow, real-time inventory prevents fulfilment failures and the support overhead that follows.Managing Redemption Configurations
Beyond stock counts, Xoxoday Plum lets administrators manage redemption rules alongside inventory. You can configure which products are visible to which audience segments, set regional availability, and control active denominations at any point in time. These configurations sync instantly, so changes take effect without requiring manual catalog refreshes or scheduled downtime. For example, if your organisation runs a quarterly bonus programme where employees redeem points through a branded storefront, you can update which merchandise tiers are live for that cycle — and the change propagates immediately across all connected user sessions.Digital Vouchers and Physical Merchandise
Xoxoday Plum supports both digital and physical inventory types within the same unified catalog. Digital vouchers from global and regional brands update automatically based on issuer availability. Physical merchandise stock counts are tracked and surfaced in real time, so a recipient browsing a premium item sees an accurate quantity before committing their points. This means programme administrators do not need to maintain separate systems for digital and physical rewards. A single dashboard reflects the full catalog state, and any integration feeding into Xoxoday Plum — whether via API, an HRIS like SAP SuccessFactors, or a CRM workflow — works against the same synchronised data layer.Why Catalog Accuracy Drives Programme Performance
Redemption friction is one of the leading reasons incentive programmes underperform. When participants encounter stale catalog data — expired vouchers still listed, out-of-stock items still selectable — trust in the programme erodes quickly. Xoxoday Plum’s real-time sync removes that friction, giving every participant a reliable, consistent experience regardless of when or where they access the rewards catalog.Learn more: Xoxoday Plum Help Centre — Integration
HRIS Integrations: Workday, SAP SuccessFactors & Darwinbox
Connect Xoxoday Plum to your HRIS to automate reward triggers, eligibility rules, and catalog access based on employee data.
API-Based Catalog and Redemption Management
Use Xoxoday Plum’s APIs to programmatically manage catalog configuration, product availability, and redemption rules across your tech stack.