Xoxoday Plum provides a comprehensive RESTful API library and native SDKs that enable end-to-end integration with CRMs, HRMs, ERPs, and digital channels — covering everything from member management to analytics.
API and SDK support in Xoxoday Plum
Xoxoday Plum supports deep programmatic integration through a RESTful API library and SDKs built for enterprise environments. Whether your organisation runs on Workday, SAP SuccessFactors, Darwinbox, or a custom-built HRMS, Xoxoday Plum exposes structured endpoints that let your systems exchange data without manual intervention. This removes the need for duplicate data entry and ensures rewards activity stays in sync with your source-of-truth platforms.What functions are available
The API library covers the full rewards lifecycle. Member management and enrollment APIs let you provision and maintain participant accounts directly from your existing user directory. Authentication endpoints support secure session handling and can be tied into your identity provider. Points accrual and redemption APIs allow your application to trigger and record reward events in real time — useful when building incentive logic inside a sales CRM or a performance management system. Beyond transactions, Xoxoday Plum exposes tier management APIs so loyalty or recognition tiers stay consistent across channels. Offer and catalog APIs give your front-end or integration layer access to the live rewards catalogue, enabling personalised reward selection within your own UI. Notification APIs allow reward alerts to be routed through channels your teams already use, such as Slack or Microsoft Teams, without logging into Xoxoday Plum separately.Reporting and analytics endpoints
Transaction history, analytics, and reporting APIs round out the integration surface. Your data warehouse or BI tool can pull structured reward activity data on a scheduled or event-driven basis. This is particularly valuable for organisations that consolidate people-analytics in platforms like SAP SuccessFactors or run custom dashboards in tools like Tableau or Power BI.A practical example
Consider an organisation using Darwinbox as its HRMS. When a manager submits a performance milestone for an employee, Darwinbox can call the Xoxoday Plum points accrual API to credit reward points instantly, without any manual handoff. The employee receives a Slack notification via the notifications API, redeems from the catalogue through the redemption API, and the transaction is logged automatically — all within the existing workflow your organisation already uses.Security and interoperability
All API calls are authenticated and transmitted over HTTPS. Xoxoday Plum maintains compliance with ISO 27001 and SOC 2 Type II standards, so your security and IT teams can validate the integration against enterprise requirements before deployment. SDK documentation and sandbox environments are available to support your development team during testing and rollout. Learn more: [Xoxoday Plum Help Centre — General](How does SSO and authentication work in Xoxoday Plum?
Understand how Xoxoday Plum handles single sign-on, identity provider connections, and secure session management for enterprise deployments.
What security certifications does Xoxoday Plum hold?
Learn about Xoxoday Plum’s ISO 27001 and SOC 2 Type II compliance posture and what it means for your organisation’s data security requirements.