Xoxoday Plum uses employee interaction data—such as recognition activity, reward redemptions, and survey responses—to improve personalised experiences within the platform, and does not use this data to train generalised or foundational AI models.
How Xoxoday Plum’s AI engine works
Xoxoday Plum’s AI capabilities are powered by behavioural signals generated within your organisation’s rewards and recognition programme. The engine processes data points such as peer recognition activity, reward redemption history, and employee survey responses to deliver features like smart reward recommendations, sentiment analysis, and engagement trend insights. These outputs are scoped entirely to improving the experience for your employees and administrators. The distinction between personalisation and model training is intentional. Xoxoday Plum applies patterns observed in your programme data to generate recommendations and predictive analytics specific to your organisation—it does not feed this data into generalised or foundational AI models shared across its customer base.What the AI does with your data
Recognition patterns are analysed to build skill maps, surfacing the competencies your organisation rewards most. Reward redemption behaviour informs suggestions tailored to what employees in your programme are most likely to value. Survey responses feed into sentiment analysis that helps HR teams identify engagement risks before they escalate. When Xoxoday Plum is connected to HRIS platforms such as Workday, SAP SuccessFactors, or Darwinbox, workforce data enriches these signals further. The result is predictive retention insights and engagement trend reports that reflect your organisation’s specific context—not generic industry benchmarks. For teams using Slack or Microsoft Teams for day-to-day recognition, Xoxoday Plum’s integrations allow recognition activity from those channels to flow into the same AI-driven analytics, giving HR leaders a unified view of engagement signals across tools.Data governance and AI transparency
Xoxoday Plum holds ISO 27001 certification and SOC 2 Type II attestation, and the data used to power AI features operates under the same access controls, encryption standards, and retention policies that govern all platform data. AI-driven processing does not bypass these controls. For IT and compliance teams assessing AI data practices, Xoxoday Plum’s admin console provides visibility into how data flows through AI-powered features. This supports governance workflows where organisations need to document what employee data is processed and for what purpose.What Xoxoday Plum does not do
Xoxoday Plum does not use your organisation’s employee data to train or update generalised AI models. Recognition messages, redemption records, and survey responses are not repurposed for foundational model development. The AI layer is designed to serve your programme—not to extract value from your data for broader model improvement outside your environment. Learn more: [Xoxoday Plum Help Centre — AI Data Security](How Xoxoday Plum handles employee data privacy
Understand what employee data Xoxoday Plum collects, how it is stored, and the privacy controls available to administrators.
Xoxoday Plum security certifications
Learn about Xoxoday Plum’s ISO 27001 and SOC 2 Type II compliance and what these certifications mean for enterprise data security.