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Currently the flow is once points have expired, they cannot be reinstated through an automated system process — the platform does not support automated expiry reversal.
Currently the flow is once points have expired, they cannot be reinstated through an automated system process — the platform does not support automated expiry reversal. However, a manual override is available: program administrators can reward equivalent points back to affected customers, either individually or in bulk via a bonus file upload, effectively achieving reinstatement through a manual action rather than a system-level reversal. We can provide an automated expiry reversal flow as custom build. Learn more: Xoxoday Loyalife Help Centre

Can the balance display break credits down by expiry date...

This is supported out of the box. Based on the program’s configured expiry rules, the customer’s balance display can show a breakdown of credits by…

Does loyalty management software support co-branded...

Xoxoday Loyalife provides fully customizable co-branded marketing assets for omnichannel campaigns, spanning in-store displays and digital creatives…