Application session timeout is implemented with a configurable default. The timeout value is parameterized through admin console configuration settings, your organisation can set the timeout (including the 5-minute inactivity requirement) without any code changes or vendor involvement.
Can you configure session timeout in Xoxoday Loyalife?
Yes, Xoxoday Loyalife supports configurable session timeout settings, letting IT and security teams enforce inactivity limits across the platform.
Can a loyalty program generate an inactive customer report?
Xoxoday Loyalife identifies inactive members using historical engagement and transaction data, enabling targeted win-back campaigns.