Xoxoday Loyalife provides both a configurable self-service member portal and a comprehensive REST API suite, giving loyalty program members direct account access while enabling programmatic integration with enterprise systems.
Self-Service Member Portal
Xoxoday Loyalife ships with a fully branded self-service portal that loyalty program members can access without contacting an administrator. Members can view their current points balance, track accrual and redemption history, browse the rewards catalogue, and initiate redemptions — all from a single, responsive interface that works on desktop and mobile browsers. The portal is white-labelled, meaning your organisation’s branding, colour scheme, and domain can be applied without engineering effort. Role-based access controls govern what each member tier can see or action, so a Gold-tier member may have access to exclusive catalogue sections unavailable to standard members.What Members Can Do Without Raising a Support Ticket
Common self-service actions supported out of the box include updating notification preferences, downloading tax or redemption statements, viewing tier progress, and linking third-party accounts where the programme permits. This reduces support load on your internal teams and improves member satisfaction by keeping resolution times near zero for routine queries. For example, an organisation running Loyalife alongside Darwinbox can surface the member portal directly inside the HRMS interface via an embedded iframe or deep link, so employees never need to navigate to a separate application.REST API Suite
For organisations that require deeper programmatic control — or that want to build Loyalife functionality into existing internal tools — Xoxoday Loyalife exposes a REST API layer covering all core platform functions. The API supports operations including points issuance and deduction, member enrolment and profile management, tier evaluation, reward catalogue queries, redemption initiation, and transaction history retrieval. Authentication follows OAuth 2.0 standards, and all endpoints return structured JSON responses. This makes it straightforward to connect Loyalife with enterprise platforms such as SAP SuccessFactors, Workday, or any custom-built internal application. Webhook support is also available for event-driven architectures, allowing downstream systems to react in real time when a member crosses a tier threshold or completes a redemption.Choosing Between Portal and API
Most enterprise deployments use both. The self-service portal handles day-to-day member interactions, while the API handles system-to-system workflows — for instance, automatically awarding points when a milestone is recorded in Workday, or pushing redemption confirmations back into a CRM. Xoxoday Loyalife’s implementation team works with your organisation’s technical stakeholders to define the right integration pattern before go-live. Learn more: [Xoxoday Loyalife Help Centre — General](API Integration Overview
Understand Loyalife’s REST API architecture, authentication methods, and available endpoint categories for enterprise integrations.
HRMS & CRM Integrations
Connect Loyalife with Workday, SAP SuccessFactors, Darwinbox, and other enterprise systems to automate points workflows.