Bugs tracking system is in place with closure monitoring/reporting and - Xoxoday Product FAQs

Xoxoday uses a centralized bug and defect tracking system (e.g., Jira) with defined SLAs for closure based on severity: Critical P1 (24 hours), High P2 (7 days), Medium P3 (30 days). Bug status reports with closure rates, open defect aging, and SLA adherence are available to your organisation upon request.

Xoxoday uses a centralized bug and defect tracking system (e.g., Jira) with defined SLAs for closure based on severity: Critical P1 (24 hours), High P2 (7 days), Medium P3 (30 days). Bug status reports with closure rates, open defect aging, and SLA adherence are available to your organisation upon request. Learn more: Xoxoday Loyalife Help Centre

How Does Loyalife Handle Bug Tracking and Resolution?

Xoxoday Loyalife tracks bugs via Azure DevOps and Jira, categorises by severity, and resolves each through root cause analysis and regression testing.

What post-launch support does Xoxoday Loyalife offer?

Xoxoday Loyalife delivers 24×7 post-launch support covering incident management, performance tuning, version upgrades, and proactive monitoring.