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Empuls includes a native chatbot embedded in Microsoft Teams, Slack, and Workplace by Meta that lets employees recognize peers, redeem rewards, and complete surveys without ever leaving their collaboration tools.
The Empuls chatbot removes one of the most common friction points in employee engagement programs: the requirement to leave daily work tools and log into a separate portal. Employees interact with Empuls directly inside the platforms they already use, which means recognition and participation happen in the moment rather than as an afterthought. The chatbot is available on Microsoft Teams, Slack, and Workplace by Meta. Once activated, it appears as a bot within the collaboration platform and handles a broad range of engagement actions — no browser tab, no separate login required. Recognition and rewards in one interaction Consider a manager working inside Microsoft Teams. Using the Empuls bot, they can send a recognition message to a direct report, attach reward points, and post the shoutout to a team channel — all within a single conversation thread. The recipient receives an in-app notification and can immediately browse the rewards catalogue to redeem gift cards, merchandise, or experiences without switching apps. The same flow works on Slack. The Empuls Slack bot supports peer-to-peer recognition, letting any employee appreciate a colleague and allocate points directly from a Slack message. This keeps recognition visible and social, reinforcing the behaviours that matter to the business. Surveys delivered where employees already are Empuls uses the chatbot to distribute pulse surveys, eNPS questionnaires, and lifecycle surveys as direct bot messages. Because employees receive the survey inside Teams or Slack rather than in a separate email, response rates improve significantly. Survey nudges can be timed around performance review cycles, onboarding milestones, or any custom schedule HR configures. Proactive nudges and milestone reminders The chatbot also handles outbound nudges. Empuls reminds managers to recognise direct reports who have gone unacknowledged, alerts teams to upcoming work anniversaries and birthdays, and prompts employees to participate in active recognition campaigns. These nudges are automated and configurable, reducing the manual overhead on HR and People teams. Connected to your HR ecosystem Because Xoxoday Empuls integrates with HR platforms including SAP SuccessFactors, Darwinbox, and similar systems, employee data such as hire dates and reporting lines flows into the chatbot automatically. This means Empuls can surface contextually relevant actions — like a milestone recognition prompt — without HR teams manually maintaining a separate list. All chatbot interactions, including reward redemptions and survey submissions, are protected under Empuls’s ISO 27001 and SOC 2 Type II certifications. Learn more: Empuls Help Centre — Chatbot

Microsoft Teams Integration

See how the Empuls bot brings peer recognition, reward redemption, and survey participation into Microsoft Teams conversations.

Slack Integration

Learn how Empuls connects with Slack to enable in-channel recognition and real-time reward gifting across your organisation.