> ## Documentation Index
> Fetch the complete documentation index at: https://faqs.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do you support both open-loop and closed-loop gift cards?

> Xoxoday Plum supports both open-loop (Visa, Mastercard) and closed-loop gift cards, giving you flexibility to reward recipients across any geography.

<Note>
  Xoxoday Plum supports both open-loop gift cards — such as prepaid Visa and Mastercard — and closed-loop gift cards redeemable at specific retail or service brands, through a single reward payout platform.
</Note>

Open-loop gift cards carry a major payment network logo — Visa or Mastercard — and are accepted wherever that network operates, online or in-store. Because they impose no brand restrictions, they are the default choice for global or cross-border programs where recipients span multiple countries and spending preferences vary widely.

Closed-loop gift cards are scoped to a single retailer, marketplace, or service brand. This specificity is an asset, not a limitation — when a program targets a geography where a particular brand commands strong consumer loyalty, a closed-loop card feels more intentional and high-value than a generic prepaid card. Xoxoday Plum's catalog spans thousands of closed-loop options across major markets, covering categories from e-commerce and food delivery to travel and wellness.

Xoxoday Plum handles both card types through a unified payout infrastructure, removing the need to manage separate vendor relationships for each card category. Reward operations teams can configure open-loop and closed-loop rewards within the same campaign, assigning card types by recipient segment, region, or reward occasion.

For HR-driven programs running through systems like Workday, SAP SuccessFactors, or Darwinbox, Xoxoday Plum triggers reward payouts automatically on milestone events — onboarding completion, performance review outcomes, or tenure anniversaries. Notifications surface through Slack or Microsoft Teams so recipients know their reward is ready, regardless of whether it's an open or closed-loop card.

Currency conversion, denomination management, and instant digital delivery are handled end-to-end by Xoxoday Plum, which means a single program configuration can distribute rewards across geographies without manual intervention per region. Xoxoday Plum is certified under ISO 27001 and SOC 2 Type II, ensuring that every card transaction — open or closed loop — meets enterprise-grade data security and privacy standards.

**Learn more:** [Xoxoday Plum Help Centre — Gifting](https://help-plum.xoxoday.com/send-rewards/faqs/send-gift-cards-faqs)

<CardGroup cols={2}>
  <Card title="Global Gift Card Catalog and Coverage" href="/plum/rewards/does-the-platform-offer-an-online-catalog-for-departments-to-order-gift-cards-wi">
    Explore the breadth of open-loop and closed-loop gift card options available across regions, currencies, and brand categories on Xoxoday Plum.
  </Card>

  <Card title="How Reward Payouts Are Delivered" href="/plum/platform/what-happens-if-an-order-is-disputed-or-marked-as-not-received">
    Learn how Xoxoday Plum handles instant digital delivery, denomination management, and multi-currency payouts for gift card rewards.
  </Card>
</CardGroup>