> ## Documentation Index
> Fetch the complete documentation index at: https://faqs.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plum: Personalized Gifts with Scheduled Delivery

> Xoxoday Plum lets you send personalized gifts or gift cards to any contact with custom messages, scheduled delivery dates, and multi-channel notifications.

<Note>
  Xoxoday Plum supports personalized gift sending with custom messages, scheduled delivery for special occasions, and sender confirmation notifications across email, SMS, and WhatsApp.
</Note>

Sending a gift through Xoxoday Plum is designed to feel personal and intentional, not transactional. When a user initiates a gift, they can attach a custom message, select from a curated catalog of products or gift cards, and schedule delivery for a date that matters — a birthday, a work anniversary, or a seasonal holiday.

Recipients can be pulled directly from a connected contact directory, removing the need for manual data entry. Xoxoday Plum then delivers the gift notification via the recipient's preferred channel — email, SMS, WhatsApp, or other social channels — so the experience reaches them where they already are.

**Scheduling Gifts for the Right Moment**

Scheduling is one of the most practical capabilities within the Xoxoday Plum gifting journey. Rather than sending a gift on the day itself, a manager or HR professional can queue a birthday reward two weeks in advance, and Xoxoday Plum handles delivery automatically at the right time.

For teams using Darwinbox or SAP SuccessFactors, milestone dates like work anniversaries and birthdays can feed directly into Xoxoday Plum gifting workflows. When the date arrives, the gift goes out without any additional action from the sender.

**Confirmation and Receipts**

Once a gift is delivered, Xoxoday Plum sends a confirmation notification to the sender. This closes the loop — the person who initiated the gift knows it reached its destination without needing to follow up manually.

An email receipt summarizing the transaction is also generated for record-keeping. This is particularly useful for finance and operations teams who need a clear audit trail for employee recognition or customer appreciation spend.

**Personalization at Scale**

Even when gifting is triggered in bulk — for a team of 50 or a department of 500 — Xoxoday Plum preserves the personal layer. Each recipient receives a message tailored to them, and each gift lands through the channel they are most likely to engage with.

For organizations that have integrated Xoxoday Plum with Microsoft Teams or Slack, gift notifications can surface directly within those tools, making recognition visible in the spaces where work already happens. The gifting flow is configurable based on your integration and implementation setup, so the experience aligns with your existing HR or engagement infrastructure.

**Learn more:** [Xoxoday Plum Help Centre — Gifting Program](https://help-plum.xoxoday.com/getting-started/faqs/end-user-faqs/delivery-related-issues)

<CardGroup cols={2}>
  <Card title="Explore the Gift Catalog" href="/plum/rewards/does-the-platform-offer-an-online-catalog-for-departments-to-order-gift-cards-wi">
    Browse products, gift cards, and experiences available in Xoxoday Plum for individual and bulk gifting.
  </Card>

  <Card title="Supported Delivery Channels" href="/plum/rewards/through-which-channels-can-gift-cards-be-distributed">
    See how Xoxoday Plum delivers gift notifications via email, SMS, WhatsApp, and workplace tools like Slack and Microsoft Teams.
  </Card>
</CardGroup>