> ## Documentation Index
> Fetch the complete documentation index at: https://faqs.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does Xoxoday Plum support single-use and multi-use vouchers?

> Xoxoday Plum supports both single-use and multi-use voucher constructs, giving teams precise control over redemption rules, fraud risk, and campaign scale.

<Note>
  Xoxoday Plum supports both single-use and multi-use voucher constructs within its redemption marketplace, allowing teams to match fulfilment mechanics to offer type, fraud risk posture, and customer journey requirements.
</Note>

## Voucher types in Xoxoday Plum

Xoxoday Plum gives administrators two distinct voucher constructs: single-use codes for tightly controlled redemptions and multi-use codes for flexible, scalable campaigns. Choosing between them depends on the offer's value, fraud sensitivity, and how end users are expected to redeem rewards.

## Single-use vouchers

Single-use vouchers in Xoxoday Plum are unique, one-time-use codes tied to a specific redemption transaction. Once claimed, the code is locked — it cannot be reused, shared, or duplicated by another user.

This construct is the right choice for high-value or high-control scenarios. For example, when distributing fuel or merchandise vouchers to field teams tracked inside Darwinbox or SAP SuccessFactors, a single-use code ensures each employee redeems exactly once, with no risk of forwarding the code to an unintended recipient.

Administrators can also configure the code to lock to a verified user identity after first use, adding an additional layer of protection for limited-quantity offers or situations where strict "use once" enforcement is a compliance requirement.

## Multi-use vouchers

Xoxoday Plum supports two distinct multi-use patterns. The first is a stored-value construct, where a single code holds a balance that can be drawn down across multiple transactions until the value is exhausted. This suits scenarios where employees or customers prefer to redeem incrementally — for instance, spending a wellness allowance in portions across a quarter rather than all at once.

The second pattern is multi-claim distribution: a reusable campaign link from which multiple end users can each claim a reward. Administrators set a cap on the total number of successful claims, and each successful claim generates a unique code issued to that individual. This combines the operational simplicity of a single campaign URL with per-user code uniqueness — useful when running recognition programmes at scale through Microsoft Teams or Workday without managing hundreds of individual distribution events.

## Choosing the right construct

The decision maps directly to risk and use-case fit. Single-use vouchers suit high-value, fraud-sensitive, or compliance-driven programmes. Multi-use stored-value codes work well for flexible spend accounts. Multi-claim links are the right fit for broad-based campaign rollouts where reach matters as much as control.

**Learn more:** [Xoxoday Plum Help Centre — General](https://help-plum.xoxoday.com/getting-started/for-end-users/gift-vouchers-faqs)

<CardGroup cols={2}>
  <Card title="How does the Xoxoday Plum redemption marketplace work?" href="/plum/platform/product-solution-description">
    Explore how Xoxoday Plum's redemption marketplace delivers vouchers, gift cards, and experiences to end users globally.
  </Card>

  <Card title="What fraud controls does Xoxoday Plum apply to voucher redemption?" href="/plum/rewards/how-does-the-gift-voucher-redemption-process-work">
    Learn how Xoxoday Plum uses user verification, redemption caps, and code locking to reduce voucher fraud risk.
  </Card>
</CardGroup>