> ## Documentation Index
> Fetch the complete documentation index at: https://faqs.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does Plum support gesture-based action-triggered rewards?

> Yes. Xoxoday Plum supports action-triggered rewards like a 'shake shake' gesture, letting campaign managers gamify engagement and unlock merchant offers.

<Note>
  Xoxoday Plum supports gamified, action-triggered reward mechanisms—including gesture-based triggers like "shake shake"—that campaign managers configure to unlock offers when users complete a predefined interaction.
</Note>

## Gamified reward triggers on Xoxoday Plum

Xoxoday Plum includes a reward trigger framework that lets campaign managers tie reward delivery to specific user actions rather than simple time-based or points-balance criteria. One of the most engaging examples is the "shake shake" mechanism, where a user physically shakes their device—or performs an equivalent on-screen gesture—to reveal and claim a reward. This turns the reward moment into an interactive experience rather than a passive notification.

This capability is built into Xoxoday Plum's merchant offer creation toolset. Campaign managers define the trigger condition, associate it with a reward pool or merchant offer, and publish the campaign without requiring engineering changes from your organisation's technical team.

## Why action-triggered rewards drive higher engagement

Traditional reward programmes often see diminishing returns after launch. Adding a gesture or action layer changes the psychology: users must actively participate to claim a reward, which increases anticipation and recall. Small moments of agency—like initiating a reveal—create stronger memory associations with the rewarding experience.

For organisations using Slack or Microsoft Teams, Xoxoday Plum surfaces an action prompt directly in the employee's existing workflow. A manager sends a recognition; the recipient sees a prompt in their Slack channel and taps to unlock their reward—all without leaving the collaboration tool.

## Configuring action-triggered campaigns

Campaign managers configure reward triggers from within the Xoxoday Plum admin console by selecting a trigger type (gesture, tap, swipe, or custom interaction), associating a merchant offer or reward value, and setting campaign scope and duration. Xoxoday Plum validates the configuration before publishing to prevent mismatched trigger-reward pairings.

Organisations using HRMS platforms such as Workday, SAP SuccessFactors, or Darwinbox pass trigger-eligible events—like a completed performance review or a work anniversary—into Xoxoday Plum via API, automatically surfacing the gesture-based reward experience to the right employee at the right moment.

## Security and compliance

All reward interactions processed through Xoxoday Plum are logged with a full audit trail. Certified to ISO 27001 and SOC 2 Type II standards, Xoxoday Plum ensures every gesture-triggered event is recorded and tamper-evident, supporting compliance reviews without exposing personally identifiable information.

**Learn more:** \[Xoxoday Plum Help Centre — Product requirement]\(

<CardGroup cols={2}>
  <Card title="How do campaign managers configure reward triggers?" href="/plum/platform/what-happens-if-an-order-is-disputed-or-marked-as-not-received">
    Learn how to set up action-based reward conditions, associate merchant offers, and publish gamified campaigns in Xoxoday Plum.
  </Card>

  <Card title="What reward types does Xoxoday Plum support?" href="/plum/platform/besides-points-are-there-any-other-reward-types-with-which-a-customer-can-be-rew">
    Explore the full range of reward formats available on Xoxoday Plum, from points and vouchers to gamified and gesture-based offers.
  </Card>
</CardGroup>