> ## Documentation Index
> Fetch the complete documentation index at: https://faqs.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Empuls' In-house and Third-party Redemption Together

> Xoxoday Empuls supports both in-house and third-party redemption in one reward marketplace, giving HR teams full flexibility to curate employee catalogs.

<Note>
  Xoxoday Empuls supports a unified reward marketplace where organisations can feature proprietary in-house rewards alongside a global catalog of third-party gift cards, experiences, and merchandise — all within a single, configurable storefront.
</Note>

Xoxoday Empuls gives HR and rewards administrators the flexibility to run an in-house redemption catalog and external third-party options simultaneously — no need to choose one model over the other. Employees access everything from a single interface, reducing friction and improving the overall redemption experience.

## Building your in-house catalog

The in-house catalog is where your organisation adds proprietary rewards that reflect your culture and brand. These can include custom company merchandise, internal experiences such as a lunch with a senior leader, additional paid leave, or organisation-specific perks that carry meaning beyond their monetary value. Because these items live in the same storefront as external options, employees experience a seamless, unified marketplace rather than two disconnected systems.

## Integrating third-party redemption options

Alongside internal rewards, Xoxoday Empuls connects to a global catalog of third-party options — including gift cards from hundreds of international and local brands, curated experiences, merchandise, and wellness vouchers. These options broaden appeal across a diverse, distributed workforce where employee preferences vary significantly by geography, age group, and lifestyle. HR teams retain full visibility and control over which third-party categories are made available to employees.

## A practical example

Consider an organisation running Workday or SAP SuccessFactors for HR operations. When a recognition milestone is triggered — say, a five-year work anniversary — the reward notification surfaces through Microsoft Teams or Slack, and the employee is taken directly to the Xoxoday Empuls marketplace. There, they can choose between a company-specific reward such as a branded gift hamper or a third-party option such as an Amazon gift card or a travel experience voucher. Both live side by side in the same catalog, configured and governed by the HR or finance team.

## Why a blended catalog strategy works

A combined catalog aligns financial oversight with employee autonomy. HR teams control which in-house items appear, set point values, and manage availability, while third-party options provide the breadth required by a global workforce. This is especially valuable for organisations operating across multiple countries, where a single in-house catalog would not adequately serve all regional preferences.

Xoxoday Empuls maintains data security across the entire marketplace, built to SOC 2 Type II and ISO 27001 standards — meaning both in-house and third-party redemption workflows operate within a governed, auditable environment that satisfies enterprise compliance requirements.

***

**Learn more:** [Empuls Help Centre — Redemption](https://help-empuls.xoxoday.com/employees/redemption/redeem-points)

<CardGroup cols={2}>
  <Card title="Customising your reward catalog" href="/empuls/rewards/can-we-create-a-customized-reward-catalog-that-aligns-with-our-business-requirem">
    Learn how to configure, curate, and manage the items available in your organisation's Xoxoday Empuls reward marketplace.
  </Card>

  <Card title="Global gift card catalog" href="/empuls/rewards/can-the-gift-cards-items-be-customized">
    Explore the range of international and local gift card brands available to employees through the Xoxoday Empuls third-party catalog.
  </Card>
</CardGroup>